Privacy Policy

At MadeGood, your privacy is our priority. We’re committed to protecting your personal information and handling it with care and respect. This Privacy Policy explains how we collect, use, and protect your personal information when providing our services to you with our website or engage with us directly. By using our website, you agree to the terms outlined below. In this Privacy Policy we, us or our means MadeGood.

Last updated: December 2024

 

1. Information We Collect

We collect information to provide you with the best possible experience:

  • Personal Information: This may include your name, email address, contact details, and any other information you provide when interacting with us (e.g., placing an order or signing up for updates).

  • Non-Personal Information: We also collect details like your browser type, operating system, and pages viewed on our website. This helps us improve site performance and understand user preferences.

 

2. How We Use Your Information

We use your information responsibly and for purposes such as:

  • Customer Support: To answer questions, provide assistance, and resolve any issues.

  • Order Processing: To fulfil your orders, send confirmations, and share delivery updates.

  • Feedback and Promotions: To request your feedback, share updates, and send promotional offers tailored to your interests.

  • Improving Our Services: To refine our website, products, and customer experience based on your preferences.

  • Compliance: To meet legal requirements and uphold the integrity of our operations.

We may share your information with trusted third-party service providers (e.g., shipping companies or IT support) strictly for delivering services. These providers are bound to maintain the confidentiality and security of your data.

In rare circumstances, we may disclose information to comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our website and users.

 

3. Keeping Your Information Secure

Your security matters to us. We take measures such as encryption, secure servers, firewalls, and access controls to safeguard your personal information. However, please remember that no method of online transmission or storage can be entirely secure. While we work hard to protect your data, absolute security cannot be guaranteed.

 

4. Your Rights

You have the right to access, update, or request the removal of your personal information. To do so, please contact us using the details below.

We may need proof of identity to process your request and will retain certain data as required by law or to meet our obligations, resolve disputes, or enforce agreements.

 

5. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our website and will take effect immediately. We encourage you to review this policy from time to time to stay informed.

 

6. Contact Us

We’re here to help! If you have questions, concerns, or feedback about this Privacy Policy or how we handle your information, reach out to us:

Post:
Attn: Privacy Policy
MadeGood
51 Buckley St, Marrickville NSW 2204

Email:
info@madegood.xyz

We’ll respond promptly to address your concerns.

 

This Privacy Policy outlines how we collect, use, and protect your information. By using our website, you acknowledge and agree to these terms. Thank you for trusting MadeGood to handle your information responsibly!